Third party harassment occurs when one of our workforce is subjected to harassment by someone who is not part of our workforce but who is encountered in connection with work. This includes our patients, suppliers, members of the public. Third party harassment of our workforce will not be tolerated.
In order to prevent third party harassment from occurring, we have attached signage to the walls of the areas within the workplace where patients are present to warn that harassment of our staff is not acceptable.
Should a patient harass a member of our workforce, they will be warned that continued provision of our service to them will cease if they are to act in a similar way again. Should their behaviour recur, they will be informed that our service to them will cease. Any criminal acts will be reported to the police, and we will share information relating to the incident with relevant parties to ensure that we maintain a consistent approach to the cessation of our services.