The Station Practice is pleased to announce the installation of their telephone system on 12th November 2021.
We are hoping this will improve our patient experience and access to the practice via telephone! We welcome all patient feedback on our new system and we would like to thank all our patients with their patience and understanding during this time. Many Thanks, Corinne Martin – Practice Manager
Annual Flu Vaccination 2021/22:
Who can have the flu vaccine? The flu vaccine is given to people who:
- are 50 and over (including those who’ll be 50 by 31 March 2022)
- have certain health conditions
- are pregnant
- are in a long-stay residential care
- receive a carer’s allowance, or are the main carer for an older or disabled person who may be at risk if you get sick
- live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)
- frontline health or social care workers
Influenza is a virus that infects many people each year, causing severe illness and sometimes death. The flu vaccination provides the best possible protection against this unpredictable virus.
The vaccination is free and recommended yearly for those who are most at risk of contracting influenza.
It is vital that you DO NOT attend for vaccination if you or a member of your household currently has symptoms of COVID-19 or if you are self-isolating due to contact with a suspected or confirmed case of COVID-19.
If you are eligible for a flu vaccination, please give us a call to book in or send us a message on our Engage Consult platform.
Carers are also eligible for the free flu vaccination (as the welfare of the person may be at risk if the carer falls ill). I
If you do have an upcoming appointment at the surgery then your flu vaccination can be administered then.
HOME VISITING SERVICE:
PATIENTS PLEASE NOTE: From the week commencing the 4th of October 2021 the cut-off point for same day home visit will be at 12:00pm midday.
In cases of any major injury or a critical condition, it may be more appropriate to go directly to your local Hospital Accident & Emergency Department. If an Ambulance is required, please dial 999.
Please note our practice list is currently closed and we are not taking on any new patients at the moment – this will be reviewed on 1st November 2021.
Patient Ethnicity Medical Records Update
This practice, in line with other healthcare providers now collect information about the ethnic group of patients. This information will help us learn more about patients’ needs and then allow us to plan services to meet the health needs of the entire community and ensure that everyone has access to healthcare services which meet their needs.
This information is asked for as part of the patient registration for their medical records, but to ensure our records we are wanting patients to update their ethnicity from one of the groups below.
Please note this refers to your immediate ethnicity NOT where you were born.
We will be sending texts to patients during November and December to update their ethnicity. If you have received a text from us asking for you to confirm your ethnicity, please respond by texting back your ethnicity group, e.g. White-Irish or Asian-Bangladeshi. Will then update your medical record.
- White – British or NI
- White – Irish
- White – Gypsy or Irish Traveller
- White – other
- Mixed – White and Black Caribbean
- Mixed – White and Black African
- Mixed – White and Asian
- Mixed – other
- Asian – Indian
- Asian – Pakistani
- Asian – Bangladeshi
- Asian – Chinese
- Asian – other
- Black – African
- Black – Caribbean
- Black – other
- Any other ethnic group
Local Mental Health Service Help numbers:
- SUSSEX Mental Health Helpline 0300 5000 101 (open 24/7)
- Hastings Covid 19 Community Support Hotline 01424 451 019
Staying Well Space
The Staying Well Space is an out-of-hours mental health crisis prevention service open 7 days a week, the service provides recovery-focused support to help you manage your mental health, stay well and prevent crisis from 6pm to 10.30pm on weekdays and 3pm to 10.30pm at weekends.
Please contact Staying Well by calling 0800 023 6475 or emailing firstname.lastname@example.org
East Sussex Diabetic Eye Screening Programme
The Electronic Prescription Service (EPS) is changing
EPS is a free and easy secure service, which sends your prescription electronically from your doctor’s surgery to your chosen pharmacy. EPS is replacing the need for most paper prescriptions, working towards a paper free NHS.
Patients without a nominated pharmacy will automatically receive electronic prescriptions - a prescription token will be issued to you to take to any pharmacy.
More than 28 million patients already have a nomination. Their nomination will remain valid and nothing will change. The practice can track where and when your prescription was dispensed.
By using EPS, patients benefit from:
- collecting repeat prescriptions directly from their pharmacy without having to visit the GP
- paper prescriptions not getting lost
- less time spent waiting in pharmacies and GP practices
- a reliable, secure and confidential service
Patients can find out more by going to www.nhs.uk/EPS.
Right Person First
The Right Person First information
The NHS Friends & Family Test
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to help us to improve services. Your answer is voluntary, but if you do answer, your feedback will provide valuable information to celebrate good practice, and identify opportunities to make improvements. If you would like to participate in the NHS Friends and Family Test, please complete the simple questionnaire available in the practice and post it into the Friends and Family Test collection box in the reception area.